/* 
 * LIBRO DE RECLAMACIONES - CSS ULTRA PROFESIONAL Y RESPONSIVE
 * Shopify Moderno • Ultraminimalista • Ultra Responsive hasta 320px
 */

/* ===== VARIABLES SHOPIFY MODERNO ===== */
:root {
    --color-primary: #000000;
    --color-primary-dark: #1a1a1a;
    --color-primary-light: #333333;
    --color-accent: #008060;
    --color-accent-light: #00a884;
    --color-success: #008060;
    --color-error: #d82c0d;
    --color-warning: #ffc453;
    --color-text: #202223;
    --color-text-light: #6d7175;
    --color-text-muted: #8c9196;
    --color-border: #e1e3e5;
    --color-background: #ffffff;
    --color-surface: #ffffff;
    --color-surface-alt: #f6f6f7;
    --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.04);
    --shadow-md: 0 2px 6px rgba(0, 0, 0, 0.06);
    --shadow-lg: 0 4px 12px rgba(0, 0, 0, 0.08);
    --radius-sm: 4px;
    --radius-md: 6px;
    --radius-lg: 8px;
    --spacing-xs: 8px;
    --spacing-sm: 12px;
    --spacing-md: 16px;
    --spacing-lg: 24px;
    --spacing-xl: 32px;
    --header-height: 56px;
}

/* ===== RESET Y CONFIGURACIÓN GLOBAL ===== */
* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

body.reclamos-page {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    font-size: 13px;
    line-height: 1.4;
    color: var(--color-text);
    background: var(--color-background);
    min-height: 100vh;
    display: flex;
    flex-direction: column;
    overflow-x: hidden;
}

/* ===== HEADER ULTRA MINIMALISTA SHOPIFY ===== */
.reclamos-header {
    background: #ffffff;
    color: #1a1a1a;
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    z-index: 1000;
    border-bottom: 1px solid #f0f0f0;
    width: 100%;
    height: var(--header-height);
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.03);
}

.reclamos-header .container {
    width: 100%;
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 var(--spacing-sm);
    height: 100%;
}

.reclamos-header .header-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    height: 100%;
    width: 100%;
}

.reclamos-header .logo a {
    display: flex;
    align-items: center;
    gap: 10px;
    color: #1a1a1a;
    text-decoration: none;
    font-weight: 500;
    font-size: 16px;
    letter-spacing: -0.01em;
    white-space: nowrap;
}

.reclamos-header .logo i {
    color: #008060;
    font-size: 18px;
}

.reclamos-header .header-info {
    display: flex;
    align-items: center;
    gap: 20px;
}

.reclamos-header .info-item {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 13px;
    color: #666666;
    font-weight: 400;
    white-space: nowrap;
}

.reclamos-header .info-item i {
    color: #008060;
    font-size: 13px;
    opacity: 0.9;
}

.reclamos-header .btn-volver {
    color: #666666;
    text-decoration: none;
    font-size: 13px;
    padding: 6px 14px;
    border-radius: 4px;
    border: 1px solid #e0e0e0;
    transition: all 0.2s ease;
    background: transparent;
    font-weight: 400;
    white-space: nowrap;
}

.reclamos-header .btn-volver:hover {
    background: #f8f8f8;
    border-color: #d0d0d0;
}

.reclamos-header .header-alert {
    background: #fff8e6;
    border-bottom: 1px solid #ffd166;
    padding: 10px var(--spacing-sm);
    font-size: 13px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    color: #5a3800;
    width: 100%;
    font-weight: 400;
}

.reclamos-header .header-alert i {
    color: #ffb347;
    font-size: 14px;
}

/* RESPONSIVE HEADER */
@media (max-width: 768px) {
    .reclamos-header .header-top {
        padding: 0 var(--spacing-xs);
    }
    
    .reclamos-header .logo a {
        font-size: 15px;
        gap: 8px;
    }
    
    .reclamos-header .logo i {
        font-size: 16px;
    }
    
    .reclamos-header .header-info {
        gap: 15px;
    }
    
    .reclamos-header .info-item {
        font-size: 12px;
    }
    
    .reclamos-header .btn-volver {
        font-size: 12px;
        padding: 5px 10px;
    }
    
    .reclamos-header .header-alert {
        padding: 8px var(--spacing-xs);
        font-size: 12px;
    }
}

@media (max-width: 480px) {
    .reclamos-header {
        height: auto;
        min-height: var(--header-height);
        position: relative;
    }
    
    .reclamos-header .container {
        padding: 0 var(--spacing-xs);
    }
    
    .reclamos-header .header-top {
        flex-direction: column;
        padding: 10px 0;
        height: auto;
        gap: 10px;
    }
    
    .reclamos-header .logo a {
        font-size: 14px;
        justify-content: center;
        width: 100%;
    }
    
    .reclamos-header .header-info {
        flex-direction: column;
        gap: 8px;
        width: 100%;
        align-items: center;
    }
    
    .reclamos-header .info-item {
        font-size: 12px;
        justify-content: center;
        width: 100%;
        text-align: center;
    }
    
    .reclamos-header .btn-volver {
        width: 100%;
        max-width: 200px;
        margin-top: 5px;
    }
    
    .reclamos-header .header-alert {
        padding: 8px var(--spacing-xs);
        font-size: 11px;
        text-align: center;
        flex-wrap: wrap;
    }
}

/* ===== HERO SECTION ===== */
.hero-reclamos {
    background: var(--color-background);
    color: var(--color-text);
    padding: var(--spacing-lg) 0 var(--spacing-md);
    margin-top: calc(var(--header-height) + 40px);
    width: 100%;
    border-bottom: 1px solid var(--color-border);
}

@media (max-width: 480px) {
    .hero-reclamos {
        margin-top: 20px;
        padding: var(--spacing-md) 0;
    }
}

.hero-reclamos .container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 var(--spacing-sm);
}

.hero-reclamos .hero-content {
    max-width: 700px;
    margin: 0 auto;
    text-align: center;
}

.hero-reclamos .hero-title {
    font-size: 18px;
    font-weight: 400;
    margin-bottom: 8px;
    line-height: 1.3;
    color: var(--color-primary);
    letter-spacing: -0.01em;
}

.hero-reclamos .hero-title i {
    font-size: 20px;
    color: var(--color-accent);
    margin-right: 8px;
    opacity: 0.9;
    display: inline;
    vertical-align: middle;
}

.hero-reclamos .hero-subtitle {
    font-size: 12px;
    opacity: 0.7;
    margin-bottom: 16px;
    line-height: 1.4;
    color: var(--color-text-light);
    font-weight: 300;
    max-width: 500px;
    margin-left: auto;
    margin-right: auto;
}

/* BOTONES HERO */
.hero-buttons {
    display: flex;
    flex-direction: column;
    gap: 6px;
    justify-content: center;
    align-items: center;
    margin-top: 12px;
    width: 100%;
}

.btn-hero {
    padding: 6px 16px;
    border-radius: var(--radius-sm);
    font-weight: 400;
    font-size: 12px;
    text-decoration: none;
    transition: all 0.15s ease;
    border: 1px solid transparent;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 5px;
    height: 32px;
    letter-spacing: 0.01em;
    white-space: nowrap;
    width: 100%;
    max-width: 200px;
}

.btn-hero-primary {
    background: var(--color-accent);
    color: var(--color-background);
    font-weight: 400;
}

.btn-hero-primary:hover {
    background: var(--color-accent-light);
    transform: translateY(-1px);
}

.btn-hero-secondary {
    background: transparent;
    color: var(--color-accent);
    border: 1px solid var(--color-accent);
    font-weight: 400;
}

.btn-hero-secondary:hover {
    background: rgba(0, 128, 96, 0.04);
    border-color: var(--color-accent-light);
    transform: translateY(-1px);
}

/* FEATURES */
.hero-reclamos .hero-features {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-top: 20px;
    max-width: 300px;
    margin-left: auto;
    margin-right: auto;
    padding: 0 var(--spacing-xs);
}

.hero-reclamos .feature {
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    padding: 12px;
    text-align: center;
    transition: all 0.2s ease;
    width: 100%;
}

.hero-reclamos .feature:hover {
    border-color: var(--color-accent);
    transform: translateY(-1px);
}

.hero-reclamos .feature i {
    font-size: 18px;
    color: var(--color-accent);
    margin-bottom: 8px;
    display: block;
    transition: all 0.2s ease;
    opacity: 0.8;
}

.hero-reclamos .feature:hover i {
    opacity: 1;
}

.hero-reclamos .feature span {
    font-size: 12px;
    font-weight: 400;
    color: var(--color-text);
    line-height: 1.3;
    display: block;
}

/* ===== CONTENIDO PRINCIPAL ===== */
.main-content {
    padding: var(--spacing-lg) 0;
    min-height: calc(100vh - 300px);
    flex: 1;
}

.main-content .container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 var(--spacing-sm);
    width: 100%;
}

.main-content .content-grid {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-md);
}

/* ===== COLUMNA IZQUIERDA - INFORMACIÓN EMPRESA ===== */
.empresa-info {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-md);
    width: 100%;
}

.empresa-info .info-card {
    background: var(--color-surface);
    border-radius: var(--radius-md);
    padding: var(--spacing-md);
    border: 1px solid var(--color-border);
    width: 100%;
}

.empresa-info .info-title {
    font-size: 15px;
    font-weight: 600;
    color: var(--color-primary);
    margin-bottom: 16px;
    padding-bottom: 8px;
    border-bottom: 1px solid var(--color-border);
    display: flex;
    align-items: center;
    gap: 8px;
}

.empresa-info .info-title i {
    color: var(--color-accent);
    font-size: 14px;
}

.empresa-info .empresa-datos {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.empresa-info .dato {
    display: flex;
    flex-direction: column;
    gap: 4px;
    font-size: 13px;
    line-height: 1.4;
    word-break: break-word;
}

.empresa-info .dato strong {
    color: var(--color-text-light);
    font-weight: 500;
    min-width: unset;
}

.empresa-info .dato span {
    color: var(--color-text);
    font-size: 12px;
}

.empresa-info .info-legal {
    background: var(--color-surface-alt);
    padding: var(--spacing-md);
    border-radius: var(--radius-md);
    border-left: 3px solid var(--color-accent);
    margin-top: var(--spacing-md);
}

.empresa-info .instrucciones {
    list-style: none;
    padding: 0;
    margin: 0;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.empresa-info .instrucciones li {
    display: flex;
    align-items: flex-start;
    gap: 8px;
    font-size: 13px;
    line-height: 1.4;
    color: var(--color-text);
}

.empresa-info .instrucciones li i {
    color: var(--color-accent);
    margin-top: 2px;
    font-size: 12px;
}

/* ===== FORMULARIO ===== */
.formulario-container {
    background: var(--color-surface);
    border-radius: var(--radius-md);
    border: 1px solid var(--color-border);
    overflow: hidden;
    width: 100%;
}

.formulario-container .form-header {
    background: var(--color-surface);
    color: var(--color-text);
    padding: var(--spacing-md);
    border-bottom: 1px solid var(--color-border);
}

.formulario-container .form-header h2 {
    font-size: 17px;
    font-weight: 600;
    margin-bottom: 6px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    color: var(--color-primary);
    flex-wrap: wrap;
    text-align: center;
}

.formulario-container .form-header p {
    opacity: 0.9;
    font-size: 12px;
    color: var(--color-text-light);
    text-align: center;
}

.form-reclamo {
    padding: var(--spacing-md);
}

.form-section {
    margin-bottom: var(--spacing-md);
    padding: var(--spacing-md);
    background: var(--color-surface-alt);
    border-radius: var(--radius-md);
    border-left: 3px solid var(--color-accent);
}

.section-title {
    font-size: 15px;
    font-weight: 600;
    color: var(--color-primary);
    margin-bottom: var(--spacing-md);
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

.section-title i {
    color: var(--color-accent);
    font-size: 14px;
}

.form-group {
    margin-bottom: var(--spacing-md);
}

.form-group label {
    display: block;
    font-weight: 500;
    color: var(--color-text);
    margin-bottom: 6px;
    font-size: 13px;
    display: flex;
    align-items: center;
    gap: 6px;
}

.form-group label i {
    color: var(--color-accent);
    font-size: 12px;
}

.form-reclamo input[type="text"],
.form-reclamo input[type="email"],
.form-reclamo input[type="tel"],
.form-reclamo input[type="number"],
.form-reclamo select,
.form-reclamo textarea {
    width: 100%;
    padding: 10px;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    font-size: 13px;
    transition: all 0.2s ease;
    background: var(--color-surface);
    font-family: inherit;
}

.form-reclamo input:focus,
.form-reclamo select:focus,
.form-reclamo textarea:focus {
    outline: none;
    border-color: var(--color-accent);
    box-shadow: 0 0 0 2px rgba(0, 128, 96, 0.1);
}

.form-reclamo textarea {
    resize: vertical;
    min-height: 80px;
    line-height: 1.4;
    font-size: 13px;
}

.form-row {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-md);
}

/* ===== RADIO BUTTONS ===== */
.radio-group {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.radio-option {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    padding: 14px;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: all 0.2s ease;
    background: var(--color-surface);
}

.radio-option:hover {
    border-color: var(--color-accent);
    background: rgba(0, 128, 96, 0.02);
}

.radio-option input {
    display: none;
}

.radio-custom {
    width: 16px;
    height: 16px;
    border: 2px solid var(--color-border);
    border-radius: 50%;
    position: relative;
    flex-shrink: 0;
    margin-top: 2px;
}

.radio-option input:checked + .radio-custom {
    border-color: var(--color-accent);
    background: var(--color-accent);
}

.radio-option input:checked + .radio-custom::after {
    content: '';
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 6px;
    height: 6px;
    background: var(--color-surface);
    border-radius: 50%;
}

.radio-content strong {
    display: block;
    color: var(--color-text);
    margin-bottom: 4px;
    font-weight: 500;
    font-size: 13px;
}

.radio-content small {
    color: var(--color-text-light);
    font-size: 11px;
    line-height: 1.4;
}

/* ===== ELIMINADO: SECCIÓN DE SUBIR FOTOS ===== */
/* Esta sección completa fue eliminada según tu requerimiento */

.char-counter {
    text-align: right;
    font-size: 11px;
    color: var(--color-text-light);
    margin-top: 6px;
}

.char-counter span {
    font-weight: 500;
    color: var(--color-accent);
}

/* ===== DECLARACIÓN JURADA ===== */
.declaracion-section {
    background: var(--color-surface-alt);
    padding: var(--spacing-md);
    border-radius: var(--radius-md);
    margin: var(--spacing-md) 0;
    border: 1px solid var(--color-border);
}

.checkbox-label {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    cursor: pointer;
}

.checkbox-custom {
    width: 16px;
    height: 16px;
    border: 2px solid var(--color-border);
    border-radius: 4px;
    flex-shrink: 0;
    margin-top: 2px;
    position: relative;
    background: var(--color-surface);
}

.checkbox-label input:checked + .checkbox-custom {
    background: var(--color-accent);
    border-color: var(--color-accent);
}

.checkbox-label input:checked + .checkbox-custom::after {
    content: '✓';
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    color: var(--color-surface);
    font-size: 10px;
    font-weight: bold;
}

.checkbox-label input {
    display: none;
}

.declaracion-text strong {
    display: block;
    color: var(--color-text);
    margin-bottom: 6px;
    font-weight: 600;
    font-size: 13px;
}

.declaracion-text p {
    color: var(--color-text-light);
    line-height: 1.4;
    font-size: 12px;
}

/* ===== BOTONES FORMULARIO ===== */
.form-actions {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-top: var(--spacing-md);
    padding-top: var(--spacing-md);
    border-top: 1px solid var(--color-border);
}

.btn-submit {
    background: var(--color-accent);
    color: var(--color-surface);
    border: none;
    padding: 12px 20px;
    border-radius: var(--radius-md);
    font-weight: 600;
    font-size: 14px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    transition: all 0.2s ease;
    width: 100%;
    height: 44px;
}

.btn-submit:hover {
    background: var(--color-accent-light);
    transform: translateY(-1px);
}

.btn-reset {
    background: transparent;
    color: var(--color-text-light);
    border: 1px solid var(--color-border);
    padding: 12px 20px;
    border-radius: var(--radius-md);
    font-weight: 500;
    font-size: 14px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    transition: all 0.2s ease;
    width: 100%;
    height: 44px;
}

.btn-reset:hover {
    background: var(--color-surface-alt);
    border-color: var(--color-text-light);
    transform: translateY(-1px);
}

/* ===== SECCIÓN CONFIRMACIÓN ===== */
.confirmacion-section {
    padding: var(--spacing-lg) 0;
    background: var(--color-background);
}

.confirmacion-card {
    background: var(--color-surface);
    max-width: 500px;
    margin: 0 auto;
    padding: var(--spacing-lg);
    border-radius: var(--radius-md);
    border: 1px solid var(--color-border);
    text-align: center;
}

.confirmacion-icon i {
    font-size: 36px;
    color: var(--color-success);
    margin-bottom: var(--spacing-md);
}

.confirmacion-title {
    font-size: 20px;
    font-weight: 600;
    color: var(--color-text);
    margin-bottom: var(--spacing-md);
}

.numero-reclamo-container {
    background: var(--color-surface-alt);
    padding: var(--spacing-md);
    border-radius: var(--radius-md);
    margin: var(--spacing-md) 0;
    border: 1px solid var(--color-border);
}

.numero-reclamo {
    font-family: 'SF Mono', 'Monaco', monospace;
    font-size: 24px;
    font-weight: 700;
    color: var(--color-primary);
    margin: 10px 0;
    letter-spacing: 0.5px;
    word-break: break-all;
}

.fecha-reclamo {
    color: var(--color-text-light);
    font-size: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
}

.confirmacion-info .info-box {
    background: var(--color-surface-alt);
    padding: var(--spacing-md);
    border-radius: var(--radius-md);
    text-align: left;
    margin: var(--spacing-md) 0;
    border: 1px solid var(--color-border);
}

.confirmacion-info h4 {
    font-size: 15px;
    font-weight: 600;
    color: var(--color-text);
    margin-bottom: 10px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.confirmacion-info ul {
    list-style: none;
    padding: 0;
    margin: 0;
}

.confirmacion-info li {
    display: flex;
    align-items: flex-start;
    gap: 8px;
    margin-bottom: 8px;
    font-size: 13px;
    color: var(--color-text);
    line-height: 1.4;
}

.confirmacion-info li i {
    color: var(--color-accent);
    font-size: 12px;
    margin-top: 2px;
}

.confirmacion-actions {
    display: flex;
    flex-direction: column;
    gap: 8px;
    justify-content: center;
    margin: var(--spacing-md) 0;
}

.btn-download,
.btn-print,
.btn-new {
    padding: 10px 16px;
    border-radius: var(--radius-md);
    font-weight: 500;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    transition: all 0.2s ease;
    border: 1px solid transparent;
    font-size: 13px;
    height: 40px;
    width: 100%;
    max-width: 200px;
    margin: 0 auto;
}

.btn-download {
    background: var(--color-accent);
    color: var(--color-surface);
}

.btn-download:hover {
    background: var(--color-accent-light);
    transform: translateY(-1px);
}

.btn-print {
    background: var(--color-text-light);
    color: var(--color-surface);
}

.btn-print:hover {
    background: #5c6d7e;
    transform: translateY(-1px);
}

.btn-new {
    background: transparent;
    color: var(--color-accent);
    border: 1px solid var(--color-accent);
}

.btn-new:hover {
    background: rgba(0, 128, 96, 0.04);
    transform: translateY(-1px);
}

.confirmacion-nota {
    margin-top: var(--spacing-md);
    padding: var(--spacing-md);
    background: #fff8e6;
    border-radius: var(--radius-md);
    border: 1px solid var(--color-warning);
    text-align: left;
}

.confirmacion-nota p {
    margin: 6px 0;
    line-height: 1.4;
    font-size: 12px;
    color: var(--color-text);
    display: flex;
    align-items: flex-start;
    gap: 8px;
}

.confirmacion-nota p i {
    color: var(--color-warning);
    flex-shrink: 0;
    margin-top: 2px;
    font-size: 12px;
}

/* ===== FOOTER ===== */
.reclamos-footer {
    background: var(--color-surface);
    color: var(--color-text);
    padding: var(--spacing-lg) 0;
    width: 100%;
    margin-top: auto;
    border-top: 1px solid var(--color-border);
}

.reclamos-footer .container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 var(--spacing-sm);
}

.reclamos-footer .footer-logo {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 16px;
    font-weight: 600;
    margin-bottom: 16px;
    color: var(--color-primary);
}

.reclamos-footer .footer-logo i {
    color: var(--color-accent);
    font-size: 16px;
}

.reclamos-footer .footer-info p {
    margin: 6px 0;
    font-size: 12px;
    opacity: 0.9;
    line-height: 1.4;
    display: flex;
    align-items: flex-start;
    gap: 6px;
    color: var(--color-text-light);
    word-break: break-word;
}

.reclamos-footer .footer-info i {
    color: var(--color-accent);
    margin-top: 2px;
    font-size: 12px;
}

.reclamos-footer .footer-legal {
    border-top: 1px solid var(--color-border);
    padding-top: var(--spacing-md);
    margin-top: var(--spacing-md);
    font-size: 11px;
    color: var(--color-text-muted);
    line-height: 1.4;
}

.reclamos-footer .footer-legal a {
    color: var(--color-text-muted);
    text-decoration: none;
    transition: color 0.2s ease;
}

.reclamos-footer .footer-legal a:hover {
    color: var(--color-text);
}

/* ===== MODALS ===== */
.modal {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.5);
    z-index: 2000;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: var(--spacing-xs);
}

.modal-content {
    background: var(--color-surface);
    border-radius: var(--radius-md);
    max-width: 500px;
    width: 100%;
    max-height: 80vh;
    overflow: hidden;
    border: 1px solid var(--color-border);
    box-shadow: var(--shadow-lg);
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: var(--spacing-md);
    background: var(--color-surface);
    border-bottom: 1px solid var(--color-border);
}

.modal-header h3 {
    font-size: 16px;
    font-weight: 600;
    color: var(--color-text);
    display: flex;
    align-items: center;
    gap: 8px;
}

.modal-close {
    background: none;
    border: none;
    font-size: 18px;
    cursor: pointer;
    color: var(--color-text-light);
    line-height: 1;
    padding: 4px;
    border-radius: var(--radius-sm);
    transition: background 0.2s ease;
}

.modal-close:hover {
    background: var(--color-surface-alt);
}

.modal-body {
    padding: var(--spacing-md);
    overflow-y: auto;
    max-height: 60vh;
    font-size: 13px;
    line-height: 1.4;
}

/* ===== ESTILOS DE VALIDACIÓN ===== */
.error-message {
    color: var(--color-error);
    font-size: 11px;
    margin-top: 4px;
    display: flex;
    align-items: center;
    gap: 4px;
}

.form-group input:invalid,
.form-group select:invalid,
.form-group textarea:invalid {
    border-color: var(--color-error);
}

.form-group input:invalid:focus,
.form-group select:invalid:focus,
.form-group textarea:invalid:focus {
    box-shadow: 0 0 0 2px rgba(216, 44, 13, 0.1);
}

/* ===== ANIMACIONES ===== */
@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.confirmacion-card {
    animation: fadeIn 0.3s ease-out;
}

/* ===== MEDIA QUERIES RESPONSIVE ===== */

/* Tablet (768px) */
@media (min-width: 768px) {
    :root {
        --spacing-sm: 16px;
        --spacing-md: 24px;
        --spacing-lg: 32px;
        --header-height: 60px;
    }
    
    body.reclamos-page {
        font-size: 14px;
    }
    
    .reclamos-header .container {
        padding: 0 var(--spacing-md);
    }
    
    .reclamos-header .logo a {
        font-size: 16px;
    }
    
    .hero-reclamos .hero-title {
        font-size: 22px;
    }
    
    .hero-reclamos .hero-subtitle {
        font-size: 14px;
    }
    
    .hero-buttons {
        flex-direction: row;
        gap: 10px;
    }
    
    .btn-hero {
        width: auto;
        max-width: none;
    }
    
    .hero-reclamos .hero-features {
        flex-direction: row;
        max-width: 700px;
        gap: 12px;
        flex-wrap: wrap;
    }
    
    .hero-reclamos .feature {
        flex: 1;
        min-width: 120px;
    }
    
    .main-content .content-grid {
        flex-direction: row;
        gap: var(--spacing-lg);
    }
    
    .empresa-info {
        width: 35%;
    }
    
    .formulario-container {
        width: 65%;
    }
    
    .form-row {
        flex-direction: row;
    }
    
    .form-actions {
        flex-direction: row;
    }
    
    .confirmacion-actions {
        flex-direction: row;
        flex-wrap: wrap;
    }
    
    .btn-download,
    .btn-print,
    .btn-new {
        width: auto;
    }
}

/* Desktop (1024px) */
@media (min-width: 1024px) {
    :root {
        --spacing-sm: 16px;
        --spacing-md: 24px;
        --spacing-lg: 32px;
        --spacing-xl: 48px;
        --header-height: 64px;
    }
    
    .reclamos-header .logo a {
        font-size: 17px;
    }
    
    .hero-reclamos .hero-title {
        font-size: 24px;
    }
    
    .hero-reclamos .hero-subtitle {
        font-size: 15px;
    }
    
    .empresa-info {
        width: 320px;
    }
    
    .formulario-container {
        flex: 1;
    }
}

/* Móvil Pequeño (360px) */
@media (max-width: 360px) {
    :root {
        --spacing-xs: 6px;
        --spacing-sm: 10px;
        --spacing-md: 14px;
        --spacing-lg: 20px;
        --header-height: 52px;
    }
    
    body.reclamos-page {
        font-size: 12px;
    }
    
    .reclamos-header {
        height: auto;
    }
    
    .reclamos-header .logo a {
        font-size: 14px;
    }
    
    .reclamos-header .btn-volver {
        font-size: 11px;
        padding: 4px 8px;
    }
    
    .hero-reclamos {
        margin-top: 0;
        padding: var(--spacing-sm) 0;
    }
    
    .hero-reclamos .hero-title {
        font-size: 16px;
    }
    
    .hero-reclamos .hero-subtitle {
        font-size: 11px;
    }
    
    .btn-hero {
        padding: 5px 12px;
        font-size: 11px;
        max-width: 160px;
    }
    
    .hero-reclamos .hero-features {
        gap: 6px;
    }
    
    .hero-reclamos .feature {
        padding: 10px;
    }
    
    .hero-reclamos .feature i {
        font-size: 16px;
    }
    
    .hero-reclamos .feature span {
        font-size: 11px;
    }
    
    .main-content {
        padding: var(--spacing-md) 0;
    }
    
    .empresa-info .info-card,
    .formulario-container .form-header,
    .form-reclamo {
        padding: var(--spacing-sm);
    }
    
    .form-section {
        padding: var(--spacing-sm);
    }
    
    .empresa-info .dato span {
        font-size: 11px;
    }
    
    .form-reclamo input[type="text"],
    .form-reclamo input[type="email"],
    .form-reclamo input[type="tel"],
    .form-reclamo input[type="number"],
    .form-reclamo select,
    .form-reclamo textarea {
        padding: 8px;
        font-size: 12px;
    }
    
    .radio-option {
        padding: 12px;
    }
    
    .radio-content strong {
        font-size: 12px;
    }
    
    .radio-content small {
        font-size: 10px;
    }
    
    .btn-submit,
    .btn-reset {
        padding: 10px 16px;
        font-size: 13px;
    }
    
    .confirmacion-card {
        padding: var(--spacing-md);
    }
    
    .confirmacion-title {
        font-size: 18px;
    }
    
    .numero-reclamo {
        font-size: 20px;
    }
    
    .btn-download,
    .btn-print,
    .btn-new {
        padding: 8px 14px;
        font-size: 12px;
        max-width: 180px;
    }
    
    .reclamos-footer .footer-logo {
        font-size: 14px;
    }
}

/* ===== ESTILOS DE IMPRESIÓN ===== */
@media print {
    .reclamos-header,
    .hero-reclamos,
    .reclamos-footer,
    .form-actions,
    .btn-print,
    .modal {
        display: none;
    }
    
    .main-content {
        background: #fff;
        padding: 0;
    }
    
    .content-grid {
        display: block;
    }
    
    .empresa-info,
    .formulario-container {
        box-shadow: none;
        border: 1px solid #000;
        page-break-inside: avoid;
    }
    
    body.reclamos-page {
        font-size: 12pt;
        line-height: 1.5;
    }
    
    .numero-reclamo {
        color: #000;
        border: 2px solid #000;
        padding: 16px;
        font-size: 16pt;
    }
    
    .btn-submit,
    .btn-reset,
    .btn-download,
    .btn-new {
        display: none;
    }
}